Need a job? Hate runners? Look no further!

So, after WAY too many run ins, nastiness, and all around attitudes from the majority of the NYRR employees I deal with, I have decided that it is a job requirement that you have an underlying resentment to all runners if you work for them. I have no idea if this stems from the fact that most people there want to run better and can't anymore, or if you take a bunch of people with a shared passion (running), check their resumes to ensure they have never had any customer service experience, and then severely underpay and overwork them to create this cauldron of negativity that is displayed at most of their events. Today, for example, I called to find out if the NYC Half Marathon (which I just found out is not being sponsored by Nike) will have technical or cotton t-shirts, and if there are medals. This info is not on their website (which I scoured for about 20 minutes). After calling twice, and waiting on hold for 10 minutes, the woman told me she would not know until the event. I asked her how they could possibly not know this? Don't you have to order these items in advance (mind you the event is next weekend)?

Seriously, folks, just try to be nice for once. I got it--you hate your job. But you choose to work there. I just want a little bit of common courtesy, or maybe just a little less hatred.

Thanks!